We are committed to building and sustaining long-term client relationships based on trust, superior service and the quality of our initial and ongoing advice. Our philosophy is simple: to ensure financial peace of mind for you and your family across the generations. We will provide a highly personalised service, with the aim of ‘earning the right’ to be considered as your trusted financial adviser for many years to come. 

We will help you make informed financial decisions aiming to achieve your goals through a personal, face-to-face financial advice service.

OUR TAILORED SERVICE

The tailored service we provide to you will include:

• Face-to-face initial and review meetings.
• Regular financial communications tailored to you and your interests.
• Correspondence and literature that is clear and easy for you to understand.
• Online access to your Wealth Account 24 hours a day, via our website.
• An annual Budget report summarising the Chancellor’s budget announcements.
• The Investor magazine, full of investment news, interviews and opinions.
• Invitations to client events and specialist provider briefings.
• Tax year-end reminders of the available allowances and potential tax-saving opportunities.
• Annual valuation reports of your investments.

OUR ONGOING RELATIONSHIP

Working together, you will:

• Have clarity and guidance in all aspects of your financial wellbeing.
• Have a plan in place that is risk-adjusted and aligned to your objectives.
• Have a proactive process in place to review your financial plan going forward and adapt to any changes in your circumstances or priorities.
• Have the ability to review and, if applicable, rebalance your investment portfolios and fund choices over time.
• Have a clear understanding of your personal and financial objectives.
• Have a clear understanding of your annual tax allowances and any potential tax-saving opportunities.
• Have instant knowledge of any legislative or budget changes that could impact your financial affairs.
• Have access to a Trusted Adviser that will encourage and listen to your feedback to ensure we maintain our exceptional standards.

The value of an investment with St. James's Place will be directly linked to the performance of the funds you select and the value can therefore go down as well as up. You may get back less than you invested.